Privacy Policy

How we collect, use, and protect your information.

Last updated: March 14, 2026

Herald's Lennox, LLC ("Herald's Lennox," "we," "us," or "our") operates the website heraldslennox.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our contact forms.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide Directly

When you fill out a contact form on our Site, we may collect the following personal information:

  • Your name
  • Email address
  • Phone number (if provided)
  • The subject or topic of your inquiry
  • The content of your message
  • Business name and location details (if provided in a site visit request)

We only collect information that you voluntarily provide to us through our forms.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting provider, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website address
  • Date and time of your visit

This information is collected through standard server logs maintained by our hosting provider (Netlify) and is used for site performance and security purposes only.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Communicate with you about our products and services
  • Evaluate potential business partnerships and placement opportunities
  • Improve our Site and user experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

Our Site uses the following third-party services:

  • Netlify — website hosting and form processing. When you submit a contact form, your information is processed through Netlify's form handling service. Netlify's privacy policy is available at netlify.com/privacy.
  • Google Fonts — web font delivery. Google may collect your IP address and browser information when fonts are loaded. Google's privacy policy is available at policies.google.com/privacy.

We do not use tracking cookies, analytics platforms, or advertising networks on this Site.

Cookies

Our Site does not set cookies for tracking or advertising purposes. Our hosting provider (Netlify) may set essential cookies required for the basic operation and security of the Site. These are strictly necessary cookies and do not track your browsing activity across other websites.

Data Retention

We retain personal information collected through contact forms for as long as necessary to fulfill the purpose for which it was collected, maintain ongoing business relationships, or comply with legal obligations. If you would like us to delete your information, please contact us using the details below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site is served over HTTPS (encrypted connection), and form submissions are processed through Netlify's secure infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of future communications from us

To exercise any of these rights, please contact us at info@heraldslennox.com. We will respond to your request within 30 days.

Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Herald's Lennox, LLC
Email: info@heraldslennox.com